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  • Dispute Resolution (DR), Compliance

    Haiti: Grupo M and CODEVI II-01/Zone Franche de Ouanaminthe

    Haiti
    12 Mar 2020
    Appraisal

    Compliance appraisal process concluded with a decision to conduct investigation.

    Status as of April 4, 2024

    Open
    Haiti: Grupo M and CODEVI II-01/Zone Franche de Ouanaminthe
  • Compliance

    Togo: LCT-01/Lomé

    Togo
    09 Mar 2015
    Compliance Monitoring

    Fourth report published. Case remains under compliance monitoring. Status as of April 08, 2024.

    Open
    Togo: LCT-01/Lomé
  • Assessment

    India: DFCCIL-01

    India
    07 Sep 2023
    Assessment

    The case is closed after assessment. Status as of March 28, 2024.

    Closed
    India: DFCCIL-01
Our Mandate

We work to address complaints from people affected by IFC and MIGA projects fairly, objectively, and constructively while enhancing the environmental and social outcomes of IFC and MIGA projects. 

Our Mandate
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Our Mandate
How We Work

Our three complementary roles work cohesively to facilitate the resolution of complaints, enhance project outcomes, foster accountability and catalyze learning.

How We Work
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How We Work
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Dispute Resolution

We help resolve complaints through a neutral, collaborative, problem-solving approach that contributes to improved outcomes.

Compliance

We review IFC and MIGA's compliance with environmental and social policies, assess related harm, and recommend remedial actions.

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Advisory

We provide advice to improve performance on environmental and social sustainability to reduce the risk of harm to people and the environment.

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