-
Press release
23 Mar 2023CAO Cases Regarding IFC’s Investment in Bridge International Academies in Kenya CAO Cases Regarding IFC’s Investment in Bridge International Academies in Kenya -
-
News
02 Mar 2023CAO Releases Statement on IFC/MIGA Consultation Draft Approach to Remedial Action CAO Releases Statement on IFC/MIGA Consultation Draft Approach to Remedial Action
We work to address complaints from people affected by IFC and MIGA projects fairly, objectively, and constructively while enhancing the environmental and social outcomes of IFC and MIGA projects.
52
Active Cases
213
Cases handled since CAO's inception
22
Years of Operation
Our three complementary roles work cohesively to facilitate the resolution of complaints, enhance project outcomes, foster accountability and catalyze learning.
We help resolve complaints through a neutral, collaborative, problem-solving approach that contributes to improved outcomes.
We review IFC and MIGA's compliance with environmental and social policies, assess related harm, and recommend remedial actions.
We provide advice to improve performance on environmental and social sustainability to reduce the risk of harm to people and the environment.
