News
Press release
We work to address complaints from people affected by IFC and MIGA projects fairly, objectively, and constructively while enhancing the environmental and social outcomes of IFC and MIGA projects.
52
Active Cases
213
Cases handled since CAO's inception
22
Years of Operation
Our three complementary roles work cohesively to facilitate the resolution of complaints, enhance project outcomes, foster accountability and catalyze learning.
We help resolve complaints through a neutral, collaborative, problem-solving approach that contributes to improved outcomes.
We review IFC and MIGA's compliance with environmental and social policies, assess related harm, and recommend remedial actions.
We provide advice to improve performance on environmental and social sustainability to reduce the risk of harm to people and the environment.
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Advisory
18 Apr 2023 CAO Comments on Draft for Public Consultation: IFC/MIGA Approach to Remedial ActionCAO Comments on Draft for Public Consultation: IFC/MIGA Approach to Remedial Action -
