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25 Jan 2022 Advisory

CAO in Numbers

This report presents facts and trends from over 20 years of CAO’s work in 58 countries. We look at the complaints we have received, how they were handled, and the outcomes realized through CAO...

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CAO in Numbers
CAO in Numbers Advisory
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01 Oct 2020 General

CAO 2020 Annual Report

Our 2020 Annual Report features our work in 33 countries, including new settlements in Nicaragua, Ukraine and Uzbekistan, the conclusion of cases related to the Chad-Cameroon Pipeline and Oyu Tolgoi...

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CAO Annual Report 2020
CAO Annual Report 2020 General
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01 Oct 2019 General

CAO 2019 Annual Report

Our 2019 Annual Report features outcomes from our dispute resolution, compliance, advisory, and outreach activities through the year. Learn about CAO’s casework in 35 countries and explore highlights...

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CAO Annual Report 2019
CAO Annual Report 2019 General
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21 May 2019 Advisory

CAO Advisory Comments on IFC Draft Good Practice Handbook on Land Acquisition and Involuntary Resettlement 

CAO Advisory Comments on IFC Draft Good Practice Handbook on Land Acquisition and Involuntary Resettlement

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CAO Advisory Comments
CAO Advisory Comments Advisory
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21 Jan 2019 Dispute Resolution

Guide for Independent Accountability Mechanisms on Measures to Address the Risk of Reprisals in Complaint Management

This report developed by the Independent Accountability Mechanisms Network (IAMnet) provides guidance and tools for addressing incidents and risks regarding threats and reprisals. 

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Guide on Addressing the Risk of Reprisals
Guide on Addressing the Risk of Reprisals Dispute Resolution
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01 Jan 2019 Dispute Resolution

Guidance Note on Gender-Inclusive Dispute Resolution

This Guidance Note developed by CAO dispute resolution staff, mediators, and gender experts, identifies common challenges in adopting gender-inclusive approaches to dispute resolution and strategies...

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CAO_2_Representation-Cover
CAO_2_Representation-Cover Dispute Resolution
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