Staff & Partners

Our diverse team includes professionals from the public and private sectors, with expertise in dispute resolution, mediation, compliance, environmental and social accountability, human rights, corporate social responsibility, strategic communications, data science, administration, and more. 

Agustina Palencia

Agustina Palencia

Consultant | Advisory
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Alma J

Alma Jadallah

Senior Specialist | Dispute Resolution
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Amenah Smith

Amenah Smith

Senior Executive Assistant
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Andres Pulgar Perich

Andres Pulgar-Perich

Analyst | Communications & Outreach
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Anke Campbell

Anke Campbell

Program Assistant | Dispute Resolution
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Anne-Claire Olivera

Anne-Claire Olivera

Specialist | Dispute Resolution
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Carly Turner - Photo

Carly Turner

Consultant | Advisory
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Catalina-Milos-Sotomayor

Catalina Milos Sotomayor

Consultant | Compliance
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daniel adler

Daniel Adler

Senior Specialist | Compliance
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Emily Horgan

Emily Horgan

Senior Specialist | Communications & Outreach
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Erica Bach - Photo

Erica Bach

Specialist | Compliance
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Estefania Torres

Estefania Torres

Advisor | Management
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Fafa-Nam Adediha - Photo

Fafa-Nam Adediha

Senior Program Assistant | Compliance
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Gabriela Stocks

Gabriela Stocks

Manager | Compliance
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Gisele Goudiaby Photo

Gisele Goudiaby

Consultant | Dispute Resolution
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Hanbal Kahlon - Photo

Hanbal Kahlon

Consultant | Dispute Resolution
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Irum Ahsan

Irum Ahsan

Manager | Advisory
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Ivan Besserer - Photo

Ivan Besserer

Senior Specialist | Compliance
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Janine H. Ferretti

Janine H. Ferretti

Director-General
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Julia Gallu

Julia Gallu

Senior Specialist | Advisory
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Katalina Montana - Photo CAO

Katalina Montana

Consultant | Dispute Resolution
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Kathryn Graczyk Picture

Kathryn Graczyk

Communications Officer
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Laure-Anne Courdesse

Laure-Anne Courdesse

Consultant | Compliance
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Mariana Clemente Fabrega

Mariana Clemente Fabrega

Senior Specialist | Compliance
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Nandia Batsaikhan

Nandinchimeg Batsaikhan

Specialist | Dispute Resolution
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Nox Ntuli

Nokukhanya Ntuli

Principal Specialist | Dispute Resolution
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Patrick Flanagan

Patrick Flanagan

Senior Specialist | Compliance
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Prestien Kumar - CAO Photo

Prestien Kumar

Senior Program Assistant | Front Office
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Raquel Gomez Fernandez

Raquel Gomez Fernandez

Analyst | Compliance
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Reiko Ishihara-Brito

Reiko Ishihara-Brito

Specialist | Compliance
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Sadaf (Safi) Lakhani

Sadaf (Safi) Lakhani

Specialist | Advisory
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Sifiso Maposa

Sifiso Maposa

Analyst | Dispute Resolution
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Silvia de Rosa

Silvia De Rosa

Specialist | Dispute Resolution
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Sontia Keck - CAO Photo

Sontia Nkenkeu-Keck

Consultant | Compliance
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Stephanie Keene - Photo

Stephanie Keene

Consultant | Compliance
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Takafumi Anan

Takafumi Anan

Analyst | Dispute Resolution
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Victoria Vasalo

Victoria Vasalo

Consultant | Dispute Resolution
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Our Strategic Advisors

CAO is supported by a Strategic Advisors Group comprised of professionals from civil society, private sector, academia, and the field of mediation.

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Glen Armstrong

Independent Advisor
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David Hunter

Assistant Professor and Director, Environmental Law Program, Washington College of Law, The American University
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Bruno Wenn

Chairman, European Development Finance Institutions
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Susan Wildau

Partner, CDR Associates

Independent Accountability Network

CAO partners with organizations around the world working in the fields of recourse and accountability, including the independent accountability mechanisms (IAMs) of other international financial institutions.

Former CAO Leadership

Osvaldo L. Gratacós

Osvaldo L. Gratacos

CAO Vice President, 2014-2020
Dame Meg Taylor

Dame Meg Taylor

CAO Vice President, 1999-2014

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