Compliance
The CAO compliance function reviews IFC and MIGA’s compliance with environmental and social policies, assesses related harm, and recommends remedial actions where appropriate.
Purpose
Compliance at CAO follows a three-step approach:
- Undertaking a compliance appraisal, which determines whether a further investigation is warranted. If warranted, the appraisal is investigated.
- Conducting a compliance investigation, with findings and recommendations.
- Monitoring IFC and MIGA’s management action plan in relation to CAO’s findings.
Cases in Compliance Appraisal & Cases Deferred to IFC at Appraisal
Compliance Investigations
Compliance Monitoring
Advisory
General
Additional Eligibility Criteria: Financial Intermediaries & Supply Chains
Additional criteria may apply if a complaint is related to financial intermediaries, a client’s supply chain, projects that have not yet been approved by the IFC or MIGA Boards, or projects where IFC or MIGA have exited, as well as other situations which are excluded from CAO’s mandate. These additional complaint eligibility criteria are related to financial intermediaries (FIs) or supply chains.
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Financial Intermediaries
Financial Intermediaries text