Through Advisory, CAO gathers insights from dispute resolution and compliance cases to catalyze learning and help enhance IFC and MIGA performance on key environmental and social issues.
CAO provides advice to IFC, MIGA and the World Bank Group Board to improve IFC and MIGA’s systemic performance on environmental and social sustainability. We draw on CAO experience in addressing complaints and good international practices to reduce the risk of harm to people and the environment.
Our Advisory function is guided by the following:
In order to preserve independence and impartiality, CAO does not advise on specific projects.
We offer advice on broad IFC and MIGA environmental and social policies, processes and approaches, guidance, strategic issues, trends, and systemic concerns.
Our work draws from experiences gained through dispute resolution and compliance work.
We deliver our advisory work collaboratively with the IFC, MIGA, and other stakeholders as appropriate.
CAO, the World Bank Group Board or Management can request CAO advice.
Advisory work is delivered in various formats including, written reports, interactive tools, and in-person learning. While
Advisory Memos, Advisory Workshops, and Advisory Notes.
A snapshot of all 213 complaints received and triggered by CAO from fiscal year 2000 to fiscal year 2021.
Environmental & Social Issues
Get insights into the environmental and social issues raised and addressed through CAO processes.
We systematically assess the outcomes of our work through a strategic framework. As part of monitoring and evaluation, the advisory function assesses effectiveness in its reporting to the WBG Board of Executive Directors as part of the Management Action Tracking Record, to optimize effectiveness.