Kenya: Bridge International Academies-02/Kenya

Date Filed
16 Feb 2020
Status
Closed
Phase
Dispute Resolution (DR)
Country
Kenya

Case Tracker

Eligibility
Eligibility
Assessment
Assessment
Dispute Resolution
Mediation
Monitoring
Closed
In September 2022, the conclusion report was released, and the case is now closed.
Compliance
CURRENT Status
Closed(DISPUTE RESOLUTION)
In September 2022, the conclusion report was released, and the case is now closed.

Complaint Overview

Complainant

Student’s parent

Concerns

Health and safety, access to information and redress

Cross-Cutting Issues
Risk Management Community Health and Safety Children Loss of Life Access to Information Policy

Project Information

Region
Africa
Institution
IFC
Name & Number
Bridge International Academies 32171
Company
NewGlobe Schools Inc
Sector
Health and Education
Department
Manufacturing, Agribusiness & Services
Category
B
Commitment

USD 10 million equity investment

Synopsis

Project Overview

IFC has an active project with Bridge International Academies (the company), Africa’s largest chain of low-cost schools. According to IFC, at the time of its investment in 2014, the company operated 211 schools serving over 57,000 students in Kenya and aims to provide quality education to children from families earning less than US $2 per person per day. The investment was intended to support an increase in the number of schools in Kenya and expand into three new countries afterwards.

Complaint

In February 2020, CAO received a complaint from a parent of a student enrolled at the Bridge International Academy Kwa Njenga Msq (Bridge), in Kenya, with support from the East Africa Centre for Human Rights (EACHRights), a Kenyan NGO. The complaint concerns the alleged electrocution and subsequent death of her son, while at school. 

CAO Action

CAO announced the eligibility of the complaint in February 2020 and initiated an assessment of the issues raised. In October 2020, after the conclusion of the assessment process, the complainants and the company agreed to engage in a voluntary dialogue process to work towards resolving the dispute.

In December 2020 , the Dispute Resolution process was placed on hold due to COVID-19-related restrictions on travel and social gatherings. CAO resumed the process in May 2021 through virtual meetings, e-mails and phone calls with the company, the complainant, and the supporting NGO. The parties agreed on the ground rules to guide the mediation in December 2021 and started mediation with an in-person joint meeting.

As result of the voluntary Dispute Resolution process, the parties involved reached an agreement on 16 June 2022. A joint statement between Bridge International Academies and the complainant was released on June 27, 2022. The case will now be closed in line with CAO’s Policy.

The conclusion report is now available in English and Kiswahili.

Status

The dispute resolution process and monitoring of the agreement have been completed. The conclusion report in English and Kiswahili and other related documents are available under the “Case Documents” section below this page.

Status as of September 29, 2022

 

Case Documents

  • INTAKE & ASSESSMENT

    Assessment Report(s)
    CAO Assessment Report - Kenya Bridge 02
    Sep 01, 2020
    English
    CAO Assessment Report - Kenya Bridge 02
    CAO Assessment Report - Kenya Bridge 02
    Sep 01, 2020
    Kiswahili
    CAO Assessment Report - Kenya Bridge 02
    CAO Communique - Kenya Bridge Cases
    Jan 29, 2021
    English
    CAO Communique - Kenya Bridge Cases
  • Joint Statement
    Joint Statement - Bridge-02
    Jun 16, 2022
    English
    Joint Statement - Bridge-02
    Conclusion Report(s)
    Dispute Resolution Conclusion Report - Kiswahili
    Sep 29, 2022
    Kiswahili
    Dispute Resolution Conclusion Report - Kiswahili
    Dispute Resolution Conclusion Report - English
    Sep 29, 2022
    English
    Dispute Resolution Conclusion Report - English