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08 Apr 2022 Press release

CAO Investigation of IFC Investments in Rizal Commercial Banking Corporation (RCBC) in the Philippines Approved

Washington, April 8, 2022 — The IFC Board of Executive Directors approved IFC's Management Action Plan in response to an investigation of IFC's investments in Rizal Commercial Banking Corporation...

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23 Mar 2022 Case updates

Dispute Resolution Monitoring Updates

This page highlights cases in the CAO Dispute Resolution (DR) Monitoring sub-phase of our DR case-handling process, based on the case disclosure practice highlighted in the CAO Policy

 

There...

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07 Mar 2022 News

Suspension of CAO Casework in Ukraine

Washington, D.C., March 7, 2022

CAO is shocked and saddened by the situation in Ukraine and concerned for the safety and well-being of our colleagues, complainants, IFC and MIGA clients, and other...

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16 Feb 2022 Zirra Banu News

Highlighting 20 years of Accountability

Marking a new era—with the adoption and implementation of the 2021 CAO Policy—this year we released “CAO in Numbers”,  an interactive digital report gathering insights from over two decades of CAO...

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25 Jan 2022 Impact & data

CAO in Numbers

As the office of the Compliance Advisor Ombudsman (CAO) begins a new chapter—one marked by the adoption of a new policy governing our work—we conducted an in-depth review of our cases since our...

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CAO in Numbers
CAO in Numbers Impact & data
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27 Dec 2021 News

Assessment of Sugar Refining Project in Yemen Completed

In November, CAO completed the assessment of a complaint from Yemen regarding IFC’s investment in Hayel Saaed Anam (HSA) Group’s food processing operations and the case has been referred to CAO’s...

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