Dispute Resolution Monitoring Updates
This page highlights cases in the CAO Dispute Resolution (DR) Monitoring sub-phase of our DR case-handling process, based on the case disclosure practice highlighted in the CAO Policy.
There...
Read MoreSuspension of CAO Casework in Ukraine
Washington, D.C., March 7, 2022
CAO is shocked and saddened by the situation in Ukraine and concerned for the safety and well-being of our colleagues, complainants, IFC and MIGA clients, and other...
Read MoreHighlighting 20 years of Accountability
Marking a new era—with the adoption and implementation of the 2021 CAO Policy—this year we released “CAO in Numbers”, an interactive digital report gathering insights from over two decades of CAO...
Read MoreCAO in Numbers
As we begin a new chapter at the Compliance Advisor Ombudsman (CAO)—marked by the new policy governing our work—we have conducted an in-depth review of our cases since our inception in the year 2000.
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Impact & data
Wind Energy Case in Jordan Closes After Compliance Appraisal
CAO released a compliance appraisal report in November 2021 regarding a wind energy project in Jordan financed by IFC. The appraisal was initiated in April 2021 to assess concerns raised about noise...
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News